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How to accept a voice chat request from the visitor?

  • Author: Lindsay - Comm100
  • Create Time: 15/07/2010 03:42:24
  • Last Update Time: 03/04/2013 23:13:13


Comm100 Live chat supports both text chat and voice chat.

After you enable the feature of allowing visitors to request a voice chat with you on the visitor side, a phone icon appears in the upper-left corner of your visitor side chat window.


Your visitors can click the phone icon to request a voice chat.



At the same time, a voice chat request message appears on the operator side window. Operator can click on Yes to accept the request.


After the voice chat is initialized successfully, a notification shows on both the operator side and visitor side.

On the operator side:


On the visitor side:



Now, the operator can start voice chat with the visitor.



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ST Link Solution   09/12/2010 08:43:09