Views: 15532
Attachments: 0
Related Articles: 0
Feedback: 20
Helpful: 16
Not Helpful: 3
File Attachments
No attachments were found.

How to make my chat button show online?

  • Author: Jake Looney
  • Create Time: 18/08/2010 19:33:47
  • Last Update Time: 23/01/2014 05:01:24

After pasting the code onto your website, the status of the chat button will be Offline until you log into Visitor Monitor. You need to log into Visitor Monitor to make your live chat button shown Online.

Currently, there are two editions: Comm100 Web-based Edition Visitor Monitor and Comm100 Live Chat Desktop App.


With Comm100 Live Chat Desktop App, you can log into the Visitor Monitor directly after it has been successfully installed;


With Comm100 Web-based Edition Visitor Monitor, you need to log into your Comm100 account first.

Step by Step Instruction:

Step 1. Log into your Comm100 account;

Step 2. Click on Get Online & Chat in the Live Chat module;

After that, you are in Visitor Monitor and the status of the chat button will show online.

Post Feedback
This article is:
Name: *
Email: *
Verification Code: *
*Required Field
Related Articles
No Related Articles were found.
20 piece(s) of feedback were found. 16 were marked helpful.
jitender   27/05/2013 05:06:05  
[Helpful]   ultimate...<br />
admin1   11/03/2013 13:45:05  
[Comment Only]  
admin1   11/03/2013 13:44:43  
[Not Helpful]  
admin1   11/03/2013 13:44:21  
[Not Helpful]  
admin1   11/03/2013 13:44:01  
prakash   03/11/2012 21:21:56  
[Helpful]   i wanna chat some problems
ken strojin   18/09/2012 10:21:07  
preetha   03/08/2012 08:24:08  
[Helpful]   i want a good coment in typing live chat
preetha   03/08/2012 08:23:43  
[Helpful]   i want a good coment in typing live chat
wahiba   13/07/2012 09:22:15  
wahiba   13/07/2012 09:21:54  
vipul   04/07/2012 02:49:34  
[Helpful]   hi 
ommer   01/05/2012 20:26:51  
[Helpful]    i love chat
mounir   27/03/2012 13:32:41  
mounir   27/03/2012 13:31:54  
mounir   27/03/2012 13:31:21  
Raja Ram Meena   07/03/2012 19:59:46  
Jose   27/12/2011 07:07:46  
[Helpful]    Very helpful.
pshtiwan   05/07/2011 03:07:37  
[Helpful]   slaw
Sumu Sothinathan   09/03/2011 11:37:48  
[Not Helpful]   <p>I have logged in to visitor monito which I succesful installed on my computer. I am still showing offline on my web site. Can some one helpo me?</p><p>Also When I click on the off line chat button the window open with error message. <img id="imgSSL" title="SSL" src="" alt="" /> <span id="lblMessage" class="ErrorLabel">Error loading page: Code plan with Id '155' does not exist</span></p><p><span class="ErrorLabel">I am hearing a knock on my computer when I click off line button. </span></p><p><span class="ErrorLabel">Please help</span></p>