Views: 14042
Attachments: 0
Related Articles: 1
Feedback: 1
Helpful: 1
Not Helpful: 0
File Attachments
No attachments were found.

Can I automatically invite a visitor to chat with me?

  • Author: Kelly - Comm100
  • Create Time: 11/12/2011 22:55:54
  • Last Update Time: 26/02/2013 01:51:02
 
Yes, you can enable your auto invitation and pre-define who should be invited to chat with you and when to invite them.

Step by Step Instructions:

Step 1. Log into your site account and click Settings from the Live Chat module;

Step 2. Click Auto Invitation;





Step 3. Create a new invitation or edit an existing auto invitation;


Step 4. Check If enabled, set when your auto invitation should pop up under the General tab and click Next;





Step 5. Set the position of your auto invitation, select a proper image for your auto invitation and then customize the invitation message under the Style tab;





Note:
1. If you want to use your own image, please click Select Image and select Upload to upload the image to Comm100 server. 


2. There are other advanced options available. Please click Watch Video of How to Use the Advanced Options for the instructions.


Step 5. Check Route accepted auto invitations to a specified department/operator under the Routing Rules tab if necessary and click Save.




Do you know Comm100 also provides the Intelligent Auto Invitation, which enables you to customize more auto invitations to deliver a highly personalized experience? After the Intelligent Auto Invitation is enabled, a Conditions tab shows up in the tab bar and you can set more conditions based on your own business requirement. Please refer to the screenshot attached.







Post Feedback
This article is:
Name: *
Email: *
Comment:
Verification Code: *
*Required Field
Related Articles
Feedback
1 piece(s) of feedback were found. 1 were marked helpful.
محمد   11/01/2012 22:38:14  
[Helpful]   انا عايز اكون معاكوا واساعد   

  الناس 
يارب
تقبلونى