PastPerfect Support

Collection Management Questions

When should I use the Archives catalog instead of the Library catalog?
What is the difference between an Accession Number and an Object ID Number in PastPerfect?
Restricted by Accession
How do I utilize Keyword Searching?
How do I delete entries from Search Terms Authority File and/or People Biographies?

Contact Management Questions

Filter Statement Basics
What is the difference between Active Memberships and Current Memberships?
How do I add fields to my Contact List Search Results?
What are some commonly used Filter Statements to create User Defined Lists?
How do I sort contacts on a list by zip code?

PastPerfect-Online and Virtual Exhibit

Error IMGFOLDERS.DBF has become corrupted.
How do I update my PastPerfect-Online site?
How do I embed Video Files into my PastPerfect-Online records?
What is the MWeb Interface Management System (IMS) and how do I use it?
How do I interpret the monthly MWeb Search Report?

Purchasing Information

Does PastPerfect Run on my Mac?
What are the system requirements for PastPerfect 5.0?
What are the system requirements for PastPerfect 4.0?
What's the difference between Virtual Exhibit and PastPerfect-Online?
Scatter/Gather Alternatives - Remote Access Options

General Questions

How do I import data from Excel into PastPerfect?
PastPerfect Backup Recommendations
My Excel/HTML export dropped leading/trailing zeros
Can PastPerfect accept foreign/international characters?
How to maintain a CD/DVD archive?

Technical Support

Cannot load xfrxlib.fll
OLE error code 0x80040154: Class not registered. OLE object is being ignored.
Cannot locate the Microsoft Visual FoxPro support library
The resource file is not valid. Overwrite it with a new empty one?
What permissions and network requirements do we need to run PastPerfect in a network environment?