Integrating with Comm100 Apps
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Articles in "Integrating with Comm100 Apps"

How to integrate Comm100 Ticket with Comm100 Live Chat?

Comm100 Ticket can be integrated with Comm100 Live Chat. After the integration, a ticket can be automatically created when a chat request is accepted by operators or when an offline message is submitted. ​ The integration of your live chat with the ticke

How to manually convert a chat to a ticket during the chat session?

If the option Automatically create a ticket when a chat request is accepted by operator has not been enabled, operators can manually convert a chat to a new ticket or attach the chat to an existing ticket in the Live Chat Visitor Monitor window. The in

How can I customize the ticket submit form in my help desk?

Comm100 Ticket can be integrated with Comm100 Help Desk. After the integration, your clients can click the"Submit a Ticket"menu or the "Submit a Ticket" widget in your Help Desk homepage to submit their inquires. When your clients click"Submit a Ticke

How to integrate Comm100 Ticket with Comm100 Help Desk?

Comm100 Ticket can be integrated with Comm100 Help Desk. After the integration, your customers can submitter tickets from your help desk.You can also define whether login is need for your customer to submit tickets in your help desk according to your ne