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Reindex Warning! It appears that another user on the network is reindexing PastPerfect…

  • Author: Brian Gomez
  • Create Time: 11/01/2011 09:16:37
  • Last Update Time: 05/13/2013 15:50:32
Version 4.0 and 5.0:
Reindex warnings appear upon opening PastPerfect either when another person is attempting to reindex or if a reindex fails. Begin by making absolutely sure that no one is in the process of reindexing. If you are certain that no other users on the network are reindexing and that all users have PastPerfect closed, enter the password “open” and click Start PastPerfect. Upon reaching the Main Menu, click Reindex followed by Start Reindex Now in order to fully address this issue.

If you receive errors when PastPerfect opens or during the reindex process, please contact our Support Office at 1-800-562-6080.
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