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Workaround for Outlook Sync Problems

  • Author: Effexis Support
  • Create Time: 04/16/2012 10:37:02
  • Last Update Time: 04/16/2012 10:46:07


Some users have reported that the following workaround seems to solve many Outlook Sync problems...

1) Close Achieve Planner and Outlook

2) Check the Processes tab of the Task Manager and look for any remaining instances of Outlook (OUTLOOK.EXE) that may still be running. If you find any, please wait 5 seconds and then end the process.

3) Start Outlook again

4) Start Achieve Planner

If this solves the problem, please remember to start Outlook before you try to perform the sync.

Outlook Detect and Repair (advanced)

If the workaround above does not work, you may need to repair your installation of Outlook.

1) Use the Help -> Detect and Repair menu in Outlook and follow instructions. Please check Outlook documentation before doing this advanced procedure.

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