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How to add an operator into my Comm100 account?

  • Author: Jake Looney
  • Create Time: 05/07/2010 02:12:23
  • Last Update Time: 31/03/2013 00:26:40

 

Comm100 supports unlimited operators. You can add multiple operators into your Comm100 account according to your needs.

Note: To create new operators, you'll need to have permission to manage operators or be a Site Administrator of your Comm100 account.

 

Step by Step Instructions:

 

Step 1. Click Operators in the Accountmodule;​

 

 

Step 2. Click New Operator;

Step 3. Enter the operator's information;

 

 

Note: You can add this operator into certain Operator Groups​. After that, the operator will inherit all permissions assigned to these operator groups.

Step 4. Save the settings.​

 

After that, the newly created operator can log into your Comm100 account with the email and password you set for him/her.

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10 piece(s) of feedback were found. 7 were marked helpful.
Anup Pandey   30/01/2012 20:45:04  
[Not Helpful]   Hello,

When ever i click new operator it says all operators seats are already used and when i click on add seats....it ask billing information......But in your own site it is written...Unlimited numbers of operators can be added   check this link dude...http://hosted.comm100.com/knowledgebase/Article.aspx?siteid=10000&id=190
How to limit an operator to a specific site?   08/10/2011 06:38:03  
[Helpful]  

Hi,

I have several websites working with Comm100 Live Chat.

Is it possible one operator to work only a single site?

Can I create a profile to work only on one site without creating a new Comm100 account?

In this case it's not convennient this new profile of operators to see other sites, but I need that other two operators to see all sites.

Thanks,

Carlos

Shirley   26/07/2011 08:53:40  
[Helpful]  

Can they upload articles as well?

Mason   21/07/2011 16:09:43  
[Helpful]   This is REALLY HELPFUL!
06MonteSS   04/03/2011 12:34:37  
[Not Helpful]  

Can't add forum user as chat operator...

I have added chat to my forum... and I want to add a couple additional people as operators for the chat...  but when I go to add them as operators, it won't let me, because their display name and email address is not unique - because that info is the same as their forum user info...

is there a way to add a forum user as an operator for chat as well??  

when adding operators, I would think there should be a list of all the forum users that I should be able to select or put a checkmark next to, to also make them an operator...

06MonteSS   04/03/2011 12:16:03  
[Not Helpful]  

Can't add forum user as chat operator...

I have added chat to my forum... and I want to add a couple additional people as operators for the chat...  but when I go to add them as operators, it won't let me, because their display name and email address is not unique - because that info is the same as their forum user info...

is there a way to add a forum user as an operator for chat as well??  

when adding operators, I would think there should be a list of all the forum users that I should be able to select or put a checkmark next to, to also make them an operator...

Dennis   03/01/2011 12:51:04  
[Helpful]   On my ID I have several code plans for several websites. Some websites are in Russian language, some - in English. Is there any possibility to set permissions for operator to work only with specified code plans and not allowing them to see the activity on the other code plans under this ID? It is not convenien to register another ID at comm100. Thank you.
MOHAMMAD FADEL   30/11/2010 12:42:38  
[Helpful]  

Helpful

shanker   09/11/2010 10:11:54  
[Helpful]  

Greeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeet Work,, And worder full website...................................................................................................

Ali   23/07/2010 11:11:25  
[Helpful]  

Thank you very much I'm happy with Comm100 now  Comm100 has fulfill my dream for alowing adding unlimited operators for my account.