Common Issues
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Articles in "Common Issues"

What Should I do if I did not find The eMail containing the Donwload Link?

We usually send a download link of the product you purchased (or opted in for) in your Email. If you have not entered a valid Email address or haven't confirmed the subscription (in case of new subscription), then please signup using a valid Email address

What Sould I do if I Can Not Download Huge Files?

Please check your internet Connectivity. If you face Internet connection problem, then that might be the reason of your failure in downloading big files. The workaround for this could be that you download these files somewhere else (CyberCafé for example)

What Is Your Refund Policy?

Unless clearly stated in the Sales Page, this Refund Policy is the one that rules: - We have tried to provide as much description as possible for each of our offered product within its Sales Page in order to make the item(s) you're intending to purchase

How May I Open a .zip File?

The ZIP file format is a data compression and archive format. A ZIP file contains one or more files that have been compressed, to reduce file size, or stored as is. You may use 7-zip that you can download for free at, then install it on

What Should I do if I face any issue with File format?

If you are not able to download the file in a format that your PC recognizes then there's a possibility that you are using some download manager that is re-interpreting the file format. Please disable it or just click cancel when it tries to download your

How May I contact you for any Issue?

First of all, thanks so much for your interest in my products and services. If for whatever reasosn, you need assistance from me, please "Submit a Ticket" via the Central Desk From Here and Fill the Online Form, and specify the Department you want to get

I Downloaded a Corrupted Or Broken Files/Product, What Should I do?

Sometimes big file downloads won't download successfuly becuase of slow connection, or many other reasons and the download proccess will end before it was finished. Please delete the corrupted/broken file. Clear your cache from your Web Browser and try

What is a PDF File and How May I Open It?

If you downloaded a Portable Document Format (PDF) file with the .pdf extantion then usualy it's an ebook or report that was created by the popular "Adobe Reader" application. You will need to download and install the "Adobe Reader" on your compute